Refund and Return Policy
Effective Date: 2/24/25
1. All Sales Are Final
All purchases made through our website are final. We do not accept returns or offer refunds on physical products, digital resources, classes, or any other items sold. Please review all product descriptions carefully before completing your purchase. If you have any questions about an item, contact our Customer Care Team at [email protected] prior to purchasing.
2. Damaged or Defective Products
If you receive a product that is damaged or defective, please take the following steps:
- Report the Issue: Contact us within 14 days of delivery at [email protected].
- Provide Details: Include your name, order number, and clear photographs of the damaged or defective product (and the shipping container, if applicable).
- Resolution: For domestic orders, if the product is unused and confirmed as defective or damaged, we will replace it free of charge. For international orders, please note that we will provide a refund for damaged items rather than a replacement.
3. Refused Shipments
If a shipment is refused or undeliverable due to an incorrect address, please contact us at [email protected] for further instructions. Please note that refused shipments may be subject to a restocking fee. In cases where an order is returned to us, the original shipping costs will not be refunded, and you may be responsible for additional reshipment fees should you wish to have the item sent again.
4. Price Adjustments
We do not offer price adjustments on items purchased from our website. Prices and promotions are subject to change without notice, and all orders are processed at the price shown at the time of purchase.
5. Digital Products and Classes
Due to the nature of digital products and online classes, once access is granted or the product is downloaded, no returns, exchanges, or refunds will be offered.
6. Contact Us
For any questions or concerns regarding our Refund and Return Policy, please contact our Customer Care Team at:
Email: [email protected]
Phone: 812.965.9688